Background
The edb_admin
role does not have superuser privileges by default. There are some jobs that require superuser privilege.
edb_admin=> \du
List of roles
Role name | Attributes | Member of
-----------------------+------------------------------------------------------------+--------------------------------
...
edb_admin | Create role, Create DB | {pg_monitor,pg_signal_backend}
...
Related document: Managing Postgres Access/Notes on the edb_admin Role
Please note
We only grant superuser toedb_admin
who is the supposed administrator of the related database cluster.
We don't provide superuser privilege to 14-day free trial. It's documented here.
How to request superuser privilege for edb_admin
Step 1). Get the database cluster ID. Steps: How to get your BigAnimal Database Cluster ID (PG cluster ID)
Step 2). Contact Support with the database cluster ID with Cluster ID.